ABOUT US
About Waterloo
IT Support
At IT Support Waterloo, we know how disruptive IT issues can be and the impact they can have on your business. That’s why we offer personalised support, expert advice, and customised solutions to ensure everything runs smoothly.
As your trusted IT partner, we provide proactive support and telecom services to businesses across Waterloo, South Bank, Lambeth, Bermondsey, and Kennington. Whether you’re a growing start-up or an established company, our flexible services are designed to scale with your business.
With technology constantly changing, we help you stay ahead by offering innovative, cost-effective IT solutions that empower your business to thrive.
Looking for reliable IT support in Waterloo? Get in touch today to discover how we can help!
WHY
Why Choose Waterloo
IT Support?
At IT Support Waterloo, we understand how crucial reliable technology is for businesses of all sizes. Whether you're starting a new venture, expanding, or managing an established company, our expert team is here to take care of your IT needs, allowing you to focus on what matters most – growing your business.
With years of experience, we provide customised IT solutions that improve efficiency, minimise risks, and support your growth. From cybersecurity and network management to IT infrastructure support, we ensure your technology runs smoothly, so your business stays on track.
Let IT Support Waterloo handle your IT, so you can stay focused on achieving your goals.
WHY US
Why Choose Us As Your IT Provider
We could tell you loads of reasons to why you should choose us
24 Hour Support
We can provide your business with round the clock support and monitoring.
Our team is your team
We want you to think of us as part of your team, your own IT department.
We try hard to find a solution
We won't tell you something is impossible, instead we work to find a suitable solution.
Designed to support SME's
We care about the little guys because we're one of them as well.
We don't speak in geek
We only speak in pain old layman's terms, we don't baffle you with technobabble.
Experts in Cyber Security
Our team hold some of the highest Cyber Security qualifications available.
HIGH FIVE!
how we performed in 2024
96%
Calls Answered Within 10 Seconds
30 MIN
Average Time to Respond
1 HOUR
Average Time to Resolution
82%
First Contact Resolution
98%
Customer Satisfaction